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Outlook for Mac email setup

Before you can configure email software to send and receive emails from our servers, you must

  1. Purchase a cPanel or Cloud hosting subscription service.
  2. Create an email account on our cPanel or Cloud hosting servers.

Once you have done this, you may configure your email software to connect to the email account you created on our servers.

Note: As a courtesy to our customers, we provide online tutorials on how to configure various email software. Our staff however are not able to provide support on how to use Microsoft Outlook. For further assistance in using Microsoft Outlook for Mac, please see Microsoft's Outlook for Mac support pages.

Setup an email account in Outlook for mac website tutorial

Full information on the configuration and usage of Outlook for Mac users is located at:

Frequently asked questions by Mac users of Outlook

I am having trouble sending mail, can I confirm which options should be selected on the SMTP server window?

Customers on cPanel hosting:

Outgoing server: your cPanel server name
Port: 465
Override default port: Check
Use SSL to connect: Check

SMTP server cannot be verified

Please ensure that you have unselected the tick-box option to Configure Automatically during the setup of the email address in Outlook.
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